Retail

AI that turns questions into orders.

Order status, availability, returns, promotions — customers call and message about all of it. topdoer answers in English and Spanish, runs outbound campaigns, and keeps your systems updated.

The work

Where the work piles up.

  • Order, availability, and return questions across phone and messaging.

  • Campaigns and follow-ups that are hard to run consistently at volume.

  • Product and supplier information scattered across documents and systems.

How topdoer helps

Three products. One connected platform.

Onda

Answer customers and run campaigns

Onda answers order and product questions, handles returns and confirmations, and runs outbound campaigns — updating your systems as it goes.

Explore Onda
Orvi

Give teams one place for product knowledge

Orvi lets staff search product details, supplier documents, and internal guides in a private workspace.

Explore Orvi
Faro

Show up when shoppers ask AI what to buy

Faro helps your brand appear — and advertise — in the AI conversations that increasingly shape purchase decisions.

Explore Faro
Shared advantage

Built around your business.

Generic AI stops at the answer. topdoer’s products connect with your knowledge, workflows, and existing systems to help complete the work.

Connected

Works with the systems, documents, and communication channels your team already uses.

Bilingual by design

Built natively for English, Spanish, and bilingual operations across the United States and Latin America.

Controlled by you

Define permissions, business rules, escalation paths, and the actions AI is allowed to take.

Accountable

See what happened, why it happened, and when a person needs to step in.

Put AI to work in retail.

Tell us how your team handles calls, documents, and follow-ups today, and we’ll show you what topdoer can take on.

Talk to our team